Why ADT

ADT Home Security Benefits You In Multiple Ways​
Whether you want home security to secure your home, to protect your family or to promote your peace of mind, ADT has the solution you're looking for. With 24-hour monitoring from a network of eight interconnected security command centers, ADT is always there for your family.

How does ADT home security benefit you?

Secure property
Home security systems help protect your property from burglaries, house fire and excessive levels of carbon monoxide. ADT's cutting-edge security equipment and security monitoring help protect you and your family 24 hours a day, 7 days a week. When your home security system detects a problem, it notifies ADT. ADT then springs into action to diagnose the situation and gets you help as quickly as possible.

A Safer Family
ADT doesn't just help protect your property. It also helps promote the well-being of the people in your household. ADT’s wealth of technology and expertise can help your family feel good about its level of protection again such hazards as fire, as well as break-ins and the effects of natural disasters. It also helps you detect when your home has excessive levels of carbon monoxide. Carbon monoxide is an invisible, poisonous gas used in many large household appliances that can be fatal at high levels. ADT can notify you and your loved ones calmly and quickly when your safety is at risk.

Peace of Mind
Secure property and a safe family are important to everyone’s well-being. But when it comes to home security systems, the most important benefit is probably the peace of mind that home security provides. With ADT home security, you can leave home or go to bed knowing that you're being monitored 24 hours a day, 7 days a week by the best in the business.

Six Reasons To Get ADT Home Security

  1. ADT offers a free initial consultation, so you can get the information you need without any obligation to make a purchase.

  2. ADT offers CellGuard® technology so that you can have home security even if you don't have a landline telephone.

  3. ADT protects millions of homeowners across the United States, so you know it is a provider you can trust.

  4. ADT provides professional installation by trained technicians.

  5. ADT's monitoring centers are configured so that your call is always relayed efficiently, even if one of the four monitoring centers is inoperable due to weather or a high volume of calls.

  6. ADT has relationships with more than 38,000 police, fire and medical agencies throughout the country. Local emergency dispatch enables you to get a quick response when a security threat arises.

General Information

  • ADT is the largest single provider of electronic security services to more than six million commercial, government and residential customers throughout North America.

  • ADT's total security solutions include intrusion detection, fire detection, video surveillance, access control, critical condition monitoring, health and elder care monitoring, electronic article surveillance, radio frequency identification and integrated systems.

  • ADT was founded 131 years ago.

ADT Service and Installation:

  • ADT installs more than 80 security systems each hour, or more than one a minute.

  • ADT has more than 6,000 installers and service technicians nationwide.

ADT Helps Protect Families, Businesses and Communities:

  • In 2004, ADT responded to more than 50,000 crimes in progress.

  • ADT interfaces with approximately 38,000 law enforcement, medical and fire agencies across the country.

ADT's Customer Monitoring Centers:

  • ADT has four Customer Monitoring Centers (CMC) strategically located throughout the United States, linked to create one virtual nationwide monitoring platform.

  • The CMCs act on more than 29 million alarm signals each year

  • 93,000+ alarms daily

  • 200,000+ total calls daily (inbound/outbound)

  • 8,000+ customer contacts an hour 24/7

  • Handle more than 19 million customer calls per year.

  • Handle 3.3 customer transactions every second.

  • With the virtual capability of ADT's CMCs, if one monitoring center receives excessive alarm signal traffic or, in a worst-case scenario, becomes nonoperational, all alarm signals can be rerouted to another of ADT's eight centers.